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Company details and contacts

Seller

Individual entrepreneur
ИП Каирова Фарида Жакыпкановна
IIN
650328400996
Registration
уведомление от 03.10.2026, УГД по Есильскому району ДГД по г. Астане
Legal and actual address
Республика Казахстан, город республиканского значения Астана, район Есиль, проспект Қабанбай Батыр, дом 58Б, корпус 4
Bank
АО «Kaspi Bank», IBAN KZ87722S000056970838, BIC CASPKZKA, Kbe 19

How to reach us

Working hours: Monday to Friday, 10:00-19:00 Almaty time. The site works around the clock; requests sent on weekends are handled on the next business day.

What we sell and prices

Diplace Pro: 1 990 ₸ per month or 19 900 ₸ per year. Application prep by day, Mentor, application review, dates in your calendar, profile design and the Pro badge; the full list and terms are in section 2 of the offer. Access starts after payment and ends on its own, with no auto-renewal.

Packages for organizations and schools: prices on the For organizations and For schools pages. Paid by invoice under a contract.

All prices are in tenge, final and the same for any payment method.

How to order, pay and get access

Payment on the site is not connected yet, so a subscription cannot be bought now, by card or by transfer. Sign in to diplace.app with Google and join the waiting list on the Pro page: we will write as soon as payment works. Then you will pay by Visa or Mastercard (including Kaspi Gold) on the Pro page, and card details will never reach us.

There is no delivery: the service is digital. After payment, access will be switched on in your account on diplace.app automatically, and an electronic receipt will be emailed to you. Refund terms are below and in the offer.

Cancelling the subscription

You can cancel your subscription at any time by writing to us. The procedure and timing are in section 6 of the offer.

If your rights are violated

First send us a claim by email: we reply within 30 calendar days. You also have the right to contact the Consumer Protection Committee of the Ministry of Trade and Integration of the Republic of Kazakhstan, pre-trial consumer dispute settlement bodies or a court.

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